A high-risk ISO for continuity and supplement merchants who have already been declined and want a choice of gateways. Skip it when the funnel bills by negative option, because that billing is not supported on its continuity accounts.
It is at its best for continuity and supplement merchants who have already been declined and do not bill by negative option. That is the lens the rest of this review uses: not whether it is the biggest tool on the market, but whether it is the right one for that operator.
I would start here when a continuity or supplement offer has already been declined and the billing is an active opt-in. The landing page's approval rate over 98 percent is PaymentCloud's own claim. The same page names several acquiring banks.
Read the continuity page before you apply. Negative option and auto opt-in are not supported, which rules out funnels that enroll the buyer unless they uncheck a box. Offers that disclose the subscription and require the buyer to opt in are the ones this account can board.
A payments-forum report describes PaymentCloud passing documents while EMS did the underwriting. That thread is one account of the broker role. It does not say which bank the next file will reach. PaymentCloud's guide is where the company says PayFacs close accounts without that underwriting conversation.
The wider choice among ISOs is in our guide to high-risk merchant account providers.